Dryers don't get much attention — until they matter. New rankings uncover which brands truly deliver, and the results may not ...

Hankook was the least-satisfying tire brand in J.D. Power's 2026 customer satisfaction survey, finishing well below brands ...

While LG may be a big name in a variety of appliances and devices, when it comes to over-the-range microwaves, its customer ...

Apple still has plenty of loyal fans, but the latest customer satisfaction rankings say another PC brand is now doing a ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Satisfaction dipped in the second half of 2025, a warning sign that “the wind is not at banks’ back,” JD Power’s Jennifer ...

A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

The company's ratings suffered following the 2024 derecho and Hurricane Beryl, which left parts of Houston without power for several days.

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly.

Overall customer satisfaction with NV Energy among Southern Nevada residential customers fell from 93% in 2021 to 77% last year, according to research commissioned by the utility. Among small and ...